Terms & Conditions

TERMS AND CONDITIONS 

of the company 

Traminal s.r.o., Kaprova 42/14, Prague 1, 110 00 

Company ID: 24260321, VAT ID: CZ24260321 

registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 198260 (Registered office and service centre: Brezolupy 403, 687 13 Brezolupy) 

Email: info@catgenie.eu, tel. +420 773 751 111 

for the sale of goods through online stores at: www.catgenie.eu 

Note: These Terms and Conditions are a translation of the Czech original for informational purposes. In the event of any discrepancy between the Czech and English versions, the Czech version shall prevail. The governing law is Czech law as stated in Article 12.1. 

1. INTRODUCTORY PROVISIONS 

1.1. These Terms and Conditions (hereinafter "Terms and Conditions") of the company Traminal s.r.o., with its registered office at Kaprova 42/14, Prague 1, 110 00, Company ID: 24260321, VAT ID: CZ24260321, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 198260 (hereinafter "Seller") govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter "Civil Code"), the mutual rights and obligations of the parties arising in connection with or based on a purchase contract (hereinafter "Purchase Contract") concluded between the Seller and any other natural person (hereinafter "Buyer") through the Seller's online stores. The online stores are operated by the Seller on websites located at www.catgenie.eu (hereinafter "Website"), via the website interface (hereinafter "Online Store Interface"). 

1.2. "Buyer" means any natural or legal person entering into a Purchase Contract with the Seller. "Consumer Buyer" means a natural person who, when concluding and performing the contract, does not act in the course of their trade or business or in the independent exercise of their profession. "Business Buyer" means a person who, when concluding the contract, acts in the course of their trade, business or profession, or a legal entity. 

1.3. Provisions deviating from the Terms and Conditions may be agreed in the Purchase Contract. Deviating provisions in the Purchase Contract take precedence over the Terms and Conditions. 

1.4. The Terms and Conditions form an integral part of the Purchase Contract. The Purchase Contract and Terms and Conditions are drawn up in Czech. The Purchase Contract may be concluded in Czech. The Seller also allows the Purchase Contract to be concluded in English where English Terms and Conditions are available on the Website. The Czech version shall always be the authoritative interpretation. 

1.5. The Seller may amend or supplement the Terms and Conditions. This provision does not affect rights and obligations arising during the period of validity of the previous version of the Terms and Conditions. 

1.6. Provisions of these Terms and Conditions designated as applicable "to Consumers only" or referring to the statutory rights of consumers apply exclusively to Consumer Buyers as defined in Article 1.2. Such provisions do not apply to Business Buyers unless expressly stated otherwise. The rights of a Business Buyer arising from defective performance and other rights are governed by the relevant provisions of the Civil Code to the extent from which the parties may contractually deviate, with the parties excluding the application of Sections 2108 and 2110 of the Civil Code. 

2. USER ACCOUNT 

2.1. Based on the Buyer's registration on the Website, the Buyer may access their user interface. From their user interface, the Buyer may place orders (hereinafter "User Account"). Where the Online Store Interface allows it, the Buyer may also place orders without registration directly through the Online Store Interface. 

2.2. When registering on the Website and when placing orders, the Buyer is required to provide all information correctly and truthfully. The Buyer is required to update the information in the User Account whenever it changes. Information provided by the Buyer in the User Account and when placing orders is considered correct by the Seller.

2.3. Access to the User Account is secured by a username and password. The Buyer is required to maintain confidentiality regarding the information necessary to access their User Account. 

2.4. The Buyer is not authorised to allow third parties to use the User Account. 

2.5. The Seller may cancel the User Account, in particular if the Buyer has not used their User Account for more than 2 years or if the Buyer breaches their obligations under the Purchase Contract (including the Terms and Conditions). 

2.6. The Buyer acknowledges that the User Account may not be available continuously, particularly in view of necessary maintenance of the Seller's hardware and software, or that of third parties. 

3. CONCLUSION OF THE PURCHASE CONTRACT 

3.1. The Online Store Interface contains information about the goods, including prices of individual items and costs of returning goods where such goods, by their nature, cannot be returned by standard postal service. Prices are shown inclusive of value added tax and all related charges. Prices remain valid for as long as they are displayed in the Online Store Interface. Prices may be personalised for the Buyer based on automated decision-making. This provision does not restrict the Seller's ability to conclude a Purchase Contract under individually agreed terms. 

3.2. The Online Store Interface also contains information about the costs of packaging and delivery and the method and time of delivery. Information on delivery costs displayed in the Online Store Interface applies only to deliveries within the territory of the Czech Republic. Where the Seller offers free delivery, the Buyer's entitlement to free delivery is conditional on payment of a minimum total purchase price of the goods being delivered, as set out in the Online Store Interface. If the Buyer partially withdraws from the Purchase Contract and the total purchase price of the goods for which no withdrawal has occurred falls below the minimum required for free delivery, the Buyer's right to free delivery lapses and the Buyer is required to pay for delivery. For delivery outside the Czech Republic, the delivery terms, pricing and availability are set out on the relevant Website. The Seller is not obliged to arrange delivery to all countries. 

3.3. To place an order, the Buyer completes the order form in the Online Store Interface. The order form includes in particular: 

3.3.1. the ordered goods (the Buyer "places" the ordered goods in the electronic shopping cart of the Online Store Interface), 

3.3.2. the method of payment of the purchase price, details of the required delivery method for the ordered goods, and 

3.3.3. information about the costs associated with delivery (hereinafter together as "Order"). 

3.4. Before submitting the Order to the Seller, the Buyer is able to check and change the data entered in the Order, including the ability to detect and correct errors made when entering data. The Buyer submits the Order by clicking the designated button in the Online Store Interface. The data in the Order is considered correct by the Seller. The Seller will confirm receipt of the Order by email to the Buyer's email address provided in the User Account or in the Order (hereinafter "Buyer's Email Address"). 

3.5. The contractual relationship between the Seller and the Buyer is formed upon delivery of the Order to the Buyer, except where the goods are out of stock or the Seller is unable to fulfil the order. 

3.6. The Buyer agrees to the use of distance communication means when concluding the Purchase Contract. Costs incurred by the Buyer in using distance communication means in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) are borne by the Buyer, and these costs do not differ from the standard rate. 

4. PRICE AND PAYMENT TERMS 

4.1. The Buyer may pay the purchase price and any delivery costs under the Purchase Contract to the Seller by the following methods: 

☐ in cash at the Seller's premises at the address stated on the Seller's website; ☐ in cash on delivery at the address specified by the Buyer in the Order; 

☐ by bank transfer to the Seller's account stated in the payment instructions or proforma invoice sent to the Buyer upon order confirmation (hereinafter "Seller's Account");

☐ by cashless payment by card or through the payment gateway on the Seller's website; ☐ in cash or by card upon personal collection at a parcel pick-up point; 

☐ by credit provided by a third party, if the Seller offers this option. 

4.2. Together with the purchase price, the Buyer is required to pay the Seller the packaging and delivery costs as agreed. Unless expressly stated otherwise, the purchase price is deemed to include delivery costs. 

4.3. Unless otherwise agreed for a particular order, the Seller does not require a deposit or similar advance payment from the Buyer. This does not affect Article 4.6 regarding the obligation to pay the purchase price in advance. 

4.4. Where payment is made in cash, by cash on delivery or at a parcel pick-up point, the purchase price is due upon collection of the goods. For cashless payment, the purchase price is due by the deadline specified in the payment instructions in force from the time the Purchase Contract is concluded. 

4.5. For cashless payment, the Buyer is required to pay the purchase price together with the relevant payment reference number. The Buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the Seller's Account. 

4.6. The Seller is entitled to require full payment of the purchase price before dispatching the goods. Section 2119(1) of the Civil Code shall not apply. 

4.7. Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined. 

4.8. Where customary in commercial dealings or required by generally binding legal regulations, the Seller shall issue the Buyer with a tax document (invoice) for payments made under the Purchase Contract. The Seller is registered for VAT. The Seller will issue the invoice after the purchase price has been paid and send it electronically to the Buyer's Email Address. 

5. WITHDRAWAL FROM THE PURCHASE CONTRACT 

5.1. The Buyer acknowledges that, pursuant to Section 1837 of the Civil Code, the right of withdrawal does not apply, among others, to Purchase Contracts for the supply of: 

5.1.1. goods made to the Buyer's specifications or clearly personalised; 

5.1.2. goods subject to rapid deterioration or goods with a short shelf life, as well as goods that, after delivery, have been irreversibly mixed with other goods by their nature; 

5.1.3. goods in sealed packaging that are not suitable for return for health or hygiene reasons once the Buyer has broken the seal; and 

5.1.4. audio or video recordings or computer programs in sealed packaging, once the Buyer has broken the seal. 

5.2. The right to withdraw from the Purchase Contract without giving reasons pursuant to Section 1829 et seq. of the Civil Code belongs exclusively to Consumer Buyers as defined in Article 1.2. A Business Buyer may withdraw from the Purchase Contract only on grounds established by law or expressly agreed in the Purchase Contract. Where Article 5.1 or any other ground preventing withdrawal does not apply, the Consumer Buyer has the right to withdraw from the Purchase Contract within fourteen (14) days (or a longer period if extended in writing by the Seller for specific contracts) from the day the Buyer or a third party designated by the Buyer (other than the carrier) takes delivery of the goods, or: 

5.2.1. the last item of goods, where the Buyer orders multiple items within a single Order that are delivered separately; 

5.2.2. the last item or part of a delivery consisting of several items or parts; or 

5.2.3. the first delivery of goods, where the contract provides for regular delivery over an agreed period. 

5.3. Notice of withdrawal must be sent to the Seller within the period specified in Article 5.2. The Buyer may use the withdrawal form or the online system provided by the Seller on the Website. Withdrawal may also be sent to the Seller's place of business or to the Seller's email address info@catgenie.eu. 

5.4. In the event of withdrawal, the Purchase Contract is cancelled from the outset. The Buyer must return the goods to the Seller without undue delay, and no later than fourteen (14) days from the date of withdrawal, unless the Seller has offered to collect the goods. This deadline is met if the Buyer

dispatches the goods before its expiry. Upon withdrawal, the Buyer bears the costs of returning the goods to the Seller, including where the goods cannot be returned by ordinary post due to their nature. 

5.5. In the event of withdrawal pursuant to Article 5.2, the Seller will refund all payments received from the Buyer within fourteen (14) days of withdrawal, using the same payment method as originally used, unless the Buyer agrees otherwise and no additional costs are thereby incurred. The Seller is not obliged to refund the payment before receiving the goods or before the Buyer provides proof of dispatch with insurance of at least the value of the goods, whichever comes first. 

5.6. The Seller is entitled to unilaterally offset any claim for compensation for damage to the goods against the Buyer's right to a refund of the purchase price. 

5.7. Where the Consumer Buyer has the right to withdraw under Section 1829(1) of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time until the goods are collected by the Buyer. In such case the Seller will return the purchase price without undue delay by bank transfer to an account designated by the Buyer. 

5.8. If a gift is provided to the Buyer together with the goods, the gift agreement is concluded with a resolutory condition such that, if the Buyer withdraws from the Purchase Contract, the gift agreement lapses and the Buyer is required to return the gift together with the goods. 

5.9. A Business Buyer is required to inspect the goods without undue delay upon receipt and to notify the Seller of any defects discovered no later than 5 working days from receipt of the goods, failing which the right arising from such defect is forfeited. A Business Buyer is not entitled to claim rights in respect of defects of which the Seller warned them before the contract was concluded or of which they were or should have been aware with ordinary care. 

6. TRANSPORT AND DELIVERY OF GOODS 

6.1. Where the method of transport is agreed at the Buyer's special request, the Buyer bears the risk and any additional costs associated with that method of transport. 

6.2. Where the Seller is obliged under the Purchase Contract to deliver the goods to the location specified by the Buyer in the Order, the Buyer is required to accept the goods upon delivery. 

6.3. If, for reasons attributable to the Buyer, delivery must be repeated or carried out by a method other than that stated in the Order, the Buyer is required to pay the costs of re-delivery or of the alternative delivery method. 

6.4. Upon accepting goods from the carrier, the Buyer must check the integrity of the packaging and promptly notify the carrier of any defects. If the packaging shows signs of unauthorised tampering, the Buyer is not obliged to accept the consignment from the carrier. This does not affect the Buyer's rights in respect of defective goods and other rights under generally binding legislation. 

6.5. Further rights and obligations of the parties regarding transport may be governed by the Seller's special delivery terms, if issued. 

7. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE 

7.1. The rights and obligations of the parties regarding rights arising from defective performance are governed by the applicable generally binding legislation (in particular Sections 1914-1925, 2099-2117 and 2161-2174b of the Civil Code and Act No. 634/1992 Coll., the Consumer Protection Act, as amended). 

7.2. Where the subject of the purchase is a tangible movable item connected to digital content or a digital content service in such a way that it could not perform its functions without them (hereinafter "item with digital features"), the provisions on the Seller's liability for defects also apply to the provision of the digital content or digital content service, even if provided by a third party, unless it is apparent from the content of the Purchase Contract and the nature of the item that they are provided independently. 

7.3. The Seller warrants to the Buyer that the item is free from defects at the time of delivery. In particular, the Seller warrants that the item: 

7.3.1. corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed properties; 

7.3.2. is fit for the purpose for which the Buyer requires it and to which the Seller has agreed; and

7.3.3. is supplied with the agreed accessories and instructions for use, including assembly or installation instructions. 

7.4. The Seller also warrants that, in addition to the agreed properties: 

7.4.1. the item is fit for its usual purpose, taking into account the rights of third parties, applicable laws, technical standards or codes of conduct for the relevant sector where no technical standards exist; 

7.4.2. the item, in terms of quantity, quality and other properties, including durability, functionality, compatibility and safety, corresponds to the usual properties of items of the same type that the Buyer may reasonably expect, also taking into account public statements made by the Seller or another person in the same supply chain, in particular through advertising or labelling, unless the Seller proves that they were unaware of them or that they were corrected at least comparably by the time the contract was concluded or that they could not have influenced the decision to purchase; 

7.4.3. the item is supplied with accessories, including packaging, assembly instructions and other instructions for use, which the Buyer may reasonably expect; and 

7.4.4. the item corresponds in quality or workmanship to the sample or model provided by the Seller to the Buyer before the conclusion of the Purchase Contract. 

7.5. The Seller is not bound by a public statement pursuant to Article 7.4.2 if they prove that they were unaware of it, or that it had been corrected at least comparably by the time of conclusion of the contract, or that it could not have influenced the decision to purchase. Article 7.4 does not apply if the Seller specifically drew the Buyer's attention, before the conclusion of the Purchase Contract, to the fact that a certain property of the item differs and the Buyer expressly agreed to this when concluding the contract. 

7.6. The Seller is also liable to the Buyer for a defect caused by incorrect assembly or installation carried out by the Seller or at the Seller's responsibility under the Purchase Contract. This also applies where assembly or installation was carried out by the Buyer and the defect arose as a result of a deficiency in the instructions provided by the Seller or the provider of digital content or a digital content service, in the case of an item with digital features. 

7.7. If a defect manifests within one year of delivery, it is presumed that the item was defective at the time of delivery, unless the nature of the item or the defect excludes this. This period is suspended for the time during which the Buyer cannot use the item after having raised a legitimate defect claim. 

7.8. Where the subject of the purchase is an item with digital features, the Seller shall ensure that the Buyer receives the agreed updates to the digital content or digital content service. In addition to agreed updates, the Seller shall ensure that the Buyer receives updates necessary for the item to retain the properties referred to in Articles 7.3 and 7.4 after delivery, and is notified of their availability: 

7.8.1. for two years, where the digital content or digital content service is to be provided continuously for a set period under the Purchase Contract, and for the entire such period if provision for longer than two years is agreed; 

7.8.2. for the period the Buyer may reasonably expect, where the digital content or digital content service is to be provided on a one-off basis; this is assessed with regard to the type and purpose of the item, the nature of the digital content or service, and the circumstances at the time of concluding the Purchase Contract and the nature of the obligation. 

7.9. Article 7.8 does not apply if the Seller specifically drew the Buyer's attention, before the conclusion of the Purchase Contract, to the fact that no updates would be provided and the Buyer expressly agreed to this when concluding the contract. 

7.10. If the Buyer fails to perform an update within a reasonable period, they have no right arising from a defect that arose solely due to the unperformed update, unless the Buyer was not notified of the update or its consequences, or failed to perform or incorrectly performed the update due to a deficiency in the instructions. Where digital content or a digital content service is to be provided continuously for a set period and a defect manifests or occurs within the period under Articles 7.8.1 and 7.8.2, it is presumed that the digital content or service is provided defectively. 

7.11. The Buyer may assert a defect that manifests within two years of delivery. For items with digital features where digital content or service is provided continuously, defects may be asserted within two years of delivery, or throughout the entire period if provision exceeds two years. A court will uphold the right even where the defect was not asserted without undue delay after the Buyer could have discovered it with sufficient care. Where the Buyer has legitimately asserted a defect, the period for

asserting defects is suspended for the time the Buyer cannot use the item. The statutory warranty period under Section 2165(1) of the Civil Code does not apply to Business Buyers. Rights of Business Buyers arising from defective performance are governed by Sections 2099 et seq. of the Civil Code, and defects must be asserted in accordance with Article 5.9. 

7.12. No right arising from defective performance applies if the Buyer caused the defect. Wear caused by ordinary use, or of a used item, wear consistent with its prior use, does not constitute a defect. 

7.13. If the item has a defect, the Buyer may request its remedy. The Buyer may choose between delivery of a new defect-free item or repair of the item, unless the chosen remedy is impossible or disproportionately costly compared to the other, taking into account the significance of the defect, the value the item would have without the defect, and whether the defect can be remedied by the other means without significant inconvenience. The Seller may refuse to remedy the defect where it is impossible or disproportionately costly, in particular relative to the significance of the defect and the value the item would have without it. 

7.14. The Seller shall remedy the defect within a reasonable time after it has been asserted so as not to cause the Buyer significant inconvenience, taking into account the nature of the item and the purpose for which the Buyer purchased it. The Seller shall collect the item for repair at their own cost. If dismantling of the item is required, and the item was installed in accordance with its nature and purpose before the defect appeared, the Seller shall carry out the dismantling of the defective item and installation of the repaired or replacement item, or bear the associated costs. 

7.15. The Buyer may request a reasonable price reduction (determined as the difference between the value of the item without the defect and the defective item received) or withdraw from the Purchase Contract if: 

7.15.1. the Seller has refused to remedy the defect or has not done so in accordance with Article 7.14; 

7.15.2. the defect recurs; 

7.15.3. the defect constitutes a material breach of the Purchase Contract; or 

7.15.4. it is apparent from the Seller's statement or from the circumstances that the defect will not be remedied within a reasonable time or without significant inconvenience to the Buyer. 

7.16. If the defect is insignificant, the Buyer may not withdraw from the Purchase Contract (within the meaning of Article 7.15); it is presumed that the defect is not insignificant. If the Buyer withdraws, the Seller shall refund the purchase price without undue delay after receiving the item or after the Buyer provides proof of dispatch. 

7.17. A defect may be asserted with the Seller from whom the item was purchased. However, if another person is designated for repair and is at the Seller's location or nearer to the Buyer, the Buyer asserts the defect with the person designated for repair. The Buyer need not pay any outstanding portion of the purchase price until the Seller fulfils their obligations arising from defective performance. 

7.18. Unless another person is designated for repair, the Seller is obliged to accept a complaint at any place of business where accepting such a complaint is possible having regard to the range of goods sold or services provided. The Seller is required to provide the Buyer with written confirmation upon the assertion of a complaint, stating the date the complaint was raised, its content, the remedy requested by the Buyer, and the Buyer's contact details for notification of the outcome. This obligation also applies to other persons designated for repair. 

7.19. A complaint, including removal of the defect, must be resolved and the Buyer informed no later than thirty (30) days from the date of the complaint, unless the Seller and Buyer agree on a longer period. Where the subject of the obligation is the provision of digital content, including digital content on a tangible medium, or a digital content service, the complaint must be resolved within a reasonable time having regard to the nature of the digital content or service and the purpose for which the Buyer required it. 

7.20. After the unsuccessful expiry of the period under Article 7.19, the Buyer may withdraw from the Purchase Contract or request a reasonable price reduction. 

7.21. The Seller is required to provide the Buyer with confirmation of the date and method of resolution of the complaint, including confirmation of repair and its duration, or a written statement of grounds for rejection. This obligation also applies to other persons designated for repair. 

7.22. Rights arising from defective goods may be asserted in particular by email at info@catgenie.eu or by calling the customer service number listed on the Website.

7.23. Anyone with a right arising from defective performance is also entitled to reimbursement of costs reasonably incurred in exercising that right. However, if the Buyer fails to assert the right to reimbursement within one month after the expiry of the period for asserting the defect, the court will not uphold it if the Seller raises the objection that it was not asserted in time. A right arising from defective performance does not exclude the right to damages; however, a remedy available under defective performance rights may not be claimed on any other legal basis. 

7.24. Further rights and obligations relating to the Seller's liability for defects may be governed by the Seller's complaint procedure. 

7.25. The Seller or another person may provide the Buyer with a quality guarantee beyond the Buyer's statutory rights arising from defective performance. 

8. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES 

8.1. The Buyer acquires ownership of the goods upon full payment of the purchase price. 

8.2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1820(1)(n) of the Civil Code. 

8.3. Consumer complaints are handled by the Seller via email. Complaints may be submitted to the Seller's email address. The Seller will send information on the outcome to the Buyer's email address. No other rules for handling complaints have been established by the Seller. 

8.4. The competent authority for out-of-court resolution of consumer disputes arising from the Purchase Contract is the Czech Trade Inspection Authority, Gorazdova 1969/24, Nove Mesto, 120 00 Prague 2, Company ID: 000 20 869, website: https://coi.gov.cz/mimosoudni-reseni-spotrebitelskych sporu-adr. 

8.5. The European Consumer Centre Czech Republic, Stepanska 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes. 

8.6. The Buyer may lodge a complaint with a supervisory or state oversight authority. The Seller is authorised to sell goods on the basis of a trade licence. Trade licensing control is performed within its scope by the relevant Trade Licensing Office. The Office for Personal Data Protection supervises the field of personal data protection. The Czech Trade Inspection Authority supervises compliance with the Civil Code and the Consumer Protection Act, among other matters. 

8.7. The Buyer hereby assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code. 

9. PERSONAL DATA PROTECTION 

9.1. The Seller fulfils its information obligation towards the Buyer under Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (GDPR) in connection with the processing of the Buyer's personal data for the purpose of performing the Purchase Contract, for negotiations prior to the conclusion of the Purchase Contract, and for the fulfilment of the Seller's public law obligations, by means of a separate document. 

10. COMMERCIAL COMMUNICATIONS AND COOKIES 

10.1. The Buyer consents, within the meaning of Section 7(2) of Act No. 480/2004 Coll., on certain information society services, as amended, to the sending of commercial communications by the Seller to the Buyer's email address or telephone number. The Seller fulfils its information obligation towards the Buyer under Article 13 of the GDPR in connection with the processing of the Buyer's personal data for the purpose of sending commercial communications by means of a separate document. 

10.2. The Seller fulfils its legal obligations in connection with any storage of cookies on the Buyer's device by means of a separate document. 

11. DELIVERY 

11.1. Notices to the Buyer may be delivered to the Buyer's Email Address.

12. FINAL PROVISIONS 

12.1. Where the relationship established by the Purchase Contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. The choice of law under the preceding sentence does not deprive a Buyer who is a consumer of the protection afforded by provisions of the law that cannot be derogated from by agreement and that would otherwise apply pursuant to Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I). In relations between the Seller and a Business Buyer, the parties expressly agree on the exclusive jurisdiction of the Czech courts, specifically the court with subject-matter and territorial jurisdiction based on the Seller's registered office, for the resolution of all disputes arising from or in connection with the Purchase Contract. 

12.2. If any provision of these Terms and Conditions is or becomes invalid or ineffective, it shall be replaced by a provision whose meaning most closely approximates the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the remaining provisions. 

12.3. The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible. 

12.4. Attached to these Terms and Conditions is a model withdrawal form, which is intended exclusively for Consumer Buyers. 

12.5. Contact details of the Seller: registered office - Traminal s.r.o., Kaprova 42/14, Prague 1, 110 00, Company ID: 24260321, VAT ID: CZ24260321; place of business and service centre: Brezolupy 75, 687 13 Brezolupy; email: info@catgenie.eu; telephone: +420 773 751 111. The Seller does not provide any other means of online communication. 

In Brezolupy, 1 April 2026 

ATTACHMENT: MODEL WITHDRAWAL FORM 

(Complete and return this form only if you wish to withdraw from the contract.) To: Traminal s.r.o., Kaprova 42/14, Prague 1, 110 00 / info@catgenie.eu 

I/We (*) hereby give notice that I/we (*) withdraw from the contract for the purchase of the following goods (*)/for the provision of the following services (*): 

Date of order (*)/date of receipt (*): ___________________________________________ Name and surname of consumer(s): ___________________________________________ Address of consumer(s): ___________________________________________ 

Signature of consumer(s) (only if this form is submitted on paper): ___________________________________________ 

Date: ___________________________________________ 

(*) Delete as appropriate.